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Negotiations Training
Course Content
Negotiating Process
Planning
Stages of Negotiation
Negotiating in a Highly
Competitive Environment
Resolving Disputes
Negotiation Strategy
Negotiation Tactics
(Signaling)
Measures and Counter Measures
Negotiating Across Cultures
Who should attend:
Key Benefits
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Know when to employ or
ignore the negotiation option
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Develop an effective plan
& strategies
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Understand what behavior
to adapt at each stage
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Adjust participants
communication style to achieve desired results
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Successfully apply the
benefits of Persuasion
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Practice and receive feedback on
your negotiation skills
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Effectively negotiate
face-to-face, on the telephone, through email and other media
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Recognize the most common
negotiating ploys
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Counter the most common
negotiating ploys
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